Privacy Policy

1. Introduction

At BODEGAS TRIGA, COOP.V. (hereinafter, “the Company”), we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, share and protect the personal information of users who access our services through this website. By using our services, you are accepting the practices described in this policy.

2. Data Controller

Company name: BODEGAS TRIGA, COOP.V.
Address: PTDA PASCUALETES, NUM. 6, POL 20, PARC 90, 03650 PINÓS (EL)/PINOSO – ALICANTE
CIF: F06801559
E-mail: info@rcviticultor.com

3. Information Collected

We may collect different types of personal information when you visit our website or interact with our services, including:

• Contact information: name, e-mail address, telephone number, mailing address.
• Browsing data: IP address, browser type, language, pages visited, date and time of access.
• Transaction data: information related to purchases and reservations made through our website.
• Other data: any other personal information that you voluntarily provide to us, such as comments or requests through our contact forms.

4. Purpose of Processing

The information collected will be used for the following purposes:

• Manage your registration and access to our services.
• Process and manage purchases and reservations made through our website.
• Communicate with you to resolve any doubts or questions you may have through our customer service channels.
• Send commercial, promotional or informative communications related to our products and services, provided that you have given us your consent.
• Improve our services and user experience by analyzing navigation on our website.
• Comply with our legal and contractual obligations.

5. Legal Basis for Processing

The legal basis for the processing of your personal data may vary depending on the purposes:

• Execution of a contract for the management of your purchases and reservations.
• User consent to send commercial communications and analysis of web browsing.
• Compliance with legal obligations.
• Legitimate interest of BODEGAS TRIGA, COOP.V. in improving its services and offering an optimized experience to users.

6. Data Retention

The personal data provided will be kept as long as they are necessary for the provision of the service or as long as you do not revoke your consent. Subsequently, they will be kept blocked for the time established by the applicable legislation to address possible liabilities.

7. Transfer of Data to Third Parties

We will not share your personal data with third parties, except in the following cases:

• When necessary for the execution of the requested service, such as banks or payment gateways for the management of transactions.
• Providers of technological services for web hosting and sending communications.
• Public authorities, courts or other bodies in compliance with legal obligations or to respond to legal claims.

In all cases, we will ensure that the third parties with whom we share your data implement appropriate measures to protect your privacy.

8. User Rights

As a user, you have the right to:

• Access: Request access to your personal data and obtain information about the processing of your personal data.
• Rectification: Request the correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Limitation of processing: Request the restriction of the processing of your data in certain circumstances.
• Portability: Request a copy of your personal data in a structured and commonly used format.
• Opposition: Oppose the processing of your data on the basis of certain legitimate interests.

To exercise these rights, you can send a request to the e-mail address info@rcviticultor.com, including a copy of your identity document to verify your identity.

9. Data Security

WINERIES TRIGA, COOP.V. undertakes to adopt the necessary technical and organizational security measures to protect your personal data against unauthorized access, loss or destruction. However, we remind you that no data transmission over the Internet is completely secure, and BODEGAS TRIGA, COOP.V. cannot guarantee the absolute security of the data transmitted.

10. Changes in the Privacy Policy

WINERIES TRIGA, COOP.V. reserves the right to modify this Privacy Policy to adapt it to new legislation or changes in our services. Any changes to this policy will be posted on this page, so we recommend you review it periodically.

11. Contact

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, you can contact us at:

E-mail: info@rcviticultor.com
Mailing address: PTDA PASCUALETES, NUM. 6, POL 20, PARC 90, 03650 PINÓS (EL)/PINOSO – ALICANTE